Our mission is to entertain, educate and enlighten audiences with captivating immersive experiences. We firmly believe in the power of storytelling, hands-on interactivity, and experiential design to create transformative journeys.
retail & merchandise
specializing in creating world-class retail experiences for immersive exhibitions, attractions, and cultural destinations
Our comprehensive approach to retail development covers everything from merchandise conceptualization and design to sourcing, production, and beyond.
merchandise
concept & design
Our process begins with story. We delve into the worlds of each brand and IP, exploring the characters, themes, and environments that make them unique. This deep understanding informs our product designs, ensuring they resonate with audiences and enhance the overall experience.
bespoke product development
From plush toys and t-shirts to unique, market-first items, our ‘Good, Better, Best’ assortment planning philosophy elevates typical souvenir purchases into cherished keepsakes. Our approach strategy is to maintain a 70% - 80% level of custom created products in our collections.
global sourcing &
supplier collaboration
Our global approach to sourcing includes partnerships with suppliers in Europe, Asia, and the U.S. We work with local and regional vendors to create culturally integrated collections, ensuring each product is authentic to its brand and meets the highest standards of quality.
financial planning & transparency
Our meticulous financial management strategies ensure profitability and sustainability. We excel in budgeting, forecasting, and cost management, supported by detailed financial templates and past performance analysis. Full transparency with vendors and clients is a cornerstone of our operations.
store design &
visual merchandising
We craft immersive retail environments that draw customers in and keep them engaged. Our design team specializes in creating visually striking store layouts that align with the brand’s story, enhancing the overall guest experience. From pop-up shops to full-scale retail spaces, we ensure every detail is perfect, from lighting and displays to signage and window dressing.
operations
We provide comprehensive operations management, including staffing, training, and day-to-day store management. Our team handles everything from hiring and onboarding staff to setting sales targets, managing inventory, and ensuring smooth store operations. We focus on delivering an exceptional customer experience while maintaining efficiency and profitability.
inventory management
& logistics
Our logistics network is global, efficient, and robust. With retail storage facilities in Atlanta, Las Vegas, Holland, and China, we manage warehousing, shipping, receiving, and order fulfillment. Our data-driven insights guide inventory strategies, ensuring optimal stock levels and timely replenishment.
Imagine’s retail services are designed to create unforgettable retail experiences that resonate with customers long after they leave the venue.
Imagine is committed to pushing the boundaries of what’s possible. Whether you’re an institution, a brand, or an artist, we invite you to collaborate with us. Together, we can create the next immersive experience that will captivate audiences around the world.